Renting a travel trailer was an easy and efficient process. Staff was friendly and very helpful. Instructions were clear and easy to follow. Trailer was clean and in good condition. Communication was great.
Awesome experience! Bonnie, Brian and Jennifer knocked it out of the park with their customer service. I must have called with at least 100 questions before making a final decision. Through out those calls, there was never a hint of frustration from anyone when answering question after question. We ended up rented a 24' Winnebago and had a great trip! They take their time and fully explain everything you need to know before leaving the property. Thomas RV Rentals will be our go-to place for all future RV rentals. Five Stars!
I have rented motorhomes from them on two occasions. Both times I had good service, and the motorhomes both were clean, low mileage units. Everything worked perfectly, and my trips were great fun. I will definitely rent from them whenever I need an RV. I would give them more than five stars if that were possible.
The staff is super and easy to work with, HOWEVER, the mattress in the van had a hole and no one told us to expect the propane to run out in a day - you should assume that someone renting has no idea about this stuff - we were stuck with no generator (or A/C), for 2 days. if you spend 2000 on a rental for 4 days, i would think the mattress would be kept up, and more knowledge would be shared.
Working with the staff was extremely easy, and they were able to handle many of my extra requests such as pickup and delivery to the campground past Hickory. The Toy Hauler was in great condition, and served all our needs for a week-long outing. Thanks!
Rented an RV for a small trip, excellent service! Our family had an fantastic experience both on the trip and during the rental process; staff was very helpful & responsive with any issues & questions I had. I will definitely rent from them again. Big thumbs up! Thanks for making the weekend a special one :D
We have used Thomas for the past 3 or 4 years for our yearly vacation. We have been completely satisfied with the service from all levels and have had no issues at all! We will definitely continue to rent from them!
We were pleased with Thomas Rentals. The staff were very friendly an informative. The rental price was reasonable for 33 days. We would use Thomas Rental again in the future.
We rented 4 RVs for a work event and the group at Thomas were incredibly helpful from day one. If I ever have an RV Rental need again, there is no question for where I'd go! Thank you.
The staff is super friendly and they really cared about my family's overall experience and satisfaction. They made my vacation 1000x better!
Great experience. Very helpful staff. Enjoyed our rental of the RV from Thomas Rentals
Clean well maintained units. Staff VERY helpful. Have rented twice now and would recommend them any time. Am looking forward to our next rental with Thomas RV Rentals.
Great Experience - I would highly recommend Thomas RV Rentals. Professional, personal, friendly, and accommodating.