This was our 1st time renting an RV and having an RV experience. The customer service was excellent throughout the entire rental process. The team members at Thomas RV Rentals demonstrated their ability to take care of the customer in many ways: when we came out to book the rental, Chris welcomed us onto the site & directed us to the inside office to get info on the different RVs they had to offer. The sales lady was super nice, informative and patient while we asked numerous questions. Additionally, Chris assisted greatly when we walked through the RVs. He answered a sundry of questions we had. He was more than helpful and insightful. When we came back the day of our trip, each team member had a willingness to offer support and advice for a smooth trip. Chris, once again, ushered us onto the grounds, aided in getting us all hooked up and saw us on our way. Thank you to a deserving company which made our trip delightful and wonderful! I would definitely recommend this business and I hope to use them again in the future
We rented from Thomas RV for our first camping trip. The staff was very helpful and the RV was clean and ready to go at the pickup time. We will be using them again for future trips.
We were pleased with Thomas Rentals. The staff were very friendly an informative. The rental price was reasonable for 33 days. We would use Thomas Rental again in the future.
RV was ready for pickup, super clean. This was my first time renting an RV and staff were very professional, helped me with everything i needed. Would definitely recommend this to anyone planning to rent an RV
We recently rented an RV from Thomas RV and we had a great experience. Bonnie was wonderful about answering all of my questions and Chris walked us through every aspect of using the RV before we pulled off the lot. We had a flat tire on our trip and the service department at Thomas RV had a truck out to us to replace the tire within an hour (in PA) and we were on our way again very quickly. I highly recommend Thomas RV and we will be renting from them again.
The process from the first phone call all the way to returning the RV was so easy and smooth. I did some research first online from their website so I would have an idea what to ask/expect. I communicated with Bonnie and I was provided with clear information of what I needed to start and complete the process of renting from them. She was very helpful but so were the others we interacted with at Thomas RV. Being that I have never rented an RV before, Bonnie made my experience a good one and I would definitely rent from them again. My family throughly enjoyed riding in comfort in their RV and can’t wait to plan our next trip
The people who work are amazing! So very helpful and honest!
Great folks with a fun product that made our anniversary trip special
Clean, disinfected after every use. Great personnel. The RVs are new.
We rented 4 RVs for a work event and the group at Thomas were incredibly helpful from day one. If I ever have an RV Rental need again, there is no question for where I'd go! Thank you
We have used Thomas for the past 3 or 4 years for our yearly vacation. We have been completely satisfied with the service from all levels and have had no issues at all! We will definitely continue to rent from them!
Professional staff and great variety of sizes and prices! We needed an RV last minute and even after a race day, they were able to accommodate us. One thing to note, you need to either provide insurance or you can buy insurance through them. It wasn't that expensive, but for planning purposes something we didn't think about. Would definitely rent from this company again and highly recommend them for your rental needs.
Great company, Bonnie was very helpful and everything when very well from beginning to end. Had a power outage after hours and called the emergence number on the key ring. The gentleman was very helpful and talked us throw and found the breaker at camp power box had flipped off. I would give Thomas RV Rentals 10 stars GREAT COSTOMER SERVICE.